Shipping Policy

Shipping Policy

At Girl Power Gear®, we're proud to ship our empowering products throughout the United States, Canada, and Mexico. Please read below to understand how our shipping process works.

Made to Order

Every Girl Power Gear® item is made to order just for you by our fulfillment partner, Printful. That means your order first goes into production (fulfillment) and then ships. The delivery estimate shown at checkout includes both production and shipping time.

Shipping Services & Rates

We use live shipping rates at checkout — you choose your preferred shipping method, and the cost is calculated by Printful based on your location, delivery speed, and the items in your order.

All shipping charges are clearly displayed during the checkout process. Shipping costs are not included in the listed product prices. Items in the same order may ship in separate packages (for example, hats, backpacks, mugs, and water bottles always ship separately, and items made at different facilities ship on their own), and shipping is charged per package.

Delivery Regions

We currently ship to the United States, Canada, and Mexico. If your delivery address is in another country, we can't ship there yet, and checkout will not offer shipping to those locations.

Estimated Delivery

On average, fulfillment (production) takes 2–5 business days. After fulfillment, U.S. standard shipping usually takes 3–4 business days, and U.S. express shipping 1–3 business days. International standard shipping usually takes 5–20 business days depending on destination and carrier. These are estimates, not guarantees — weather, customs, and carrier delays may occur.

Tracking & Split Shipments

Tracking details are emailed as soon as each item ships. Items in the same order may ship separately to speed up delivery.

Customs, Duties & Taxes

International orders may incur import duties or taxes charged by local authorities. These fees are not included at checkout and are the customer's responsibility. Please note: for some products (such as all-over print track pants and custom shoes), additional import duties or taxes may also apply upon delivery for U.S. customers if the item ships from overseas. These fees are not included in the item price and are the customer's responsibility.

Address Changes & Delivery Issues

If you need to correct your shipping address, contact us as soon as possible — ideally within 12 hours of placing your order, and before your order enters production. Once production has started, we may not be able to change the address. If a package is returned to the fulfillment facility due to an incorrect or undeliverable address, we can reship once the corrected address and re-shipping cost are confirmed.

Lost or Damaged Packages

If your order arrives damaged, defective, or misprinted, contact us within 30 days of delivery with photos and your order number, and we'll make it right with a replacement or refund. If your package appears lost in transit, contact us no later than 30 days after the estimated delivery date so we can file a claim and arrange a replacement when applicable.

Questions

Email support@girlpowergear.com and we'll help.